Privacy Policy

Welcome to lyramart.shop. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

a) Personal Identification Information

  • Full name

  • Phone number

  • Email address

  • Billing and shipping address

  • PIN code

b) Order & Transaction Information

  • Order details and purchase history

  • Payment method (we do not store full card details)

  • Transaction status

c) Technical & Usage Information

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the website

  • Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Send order updates and service communications

  • Improve our products, services, and website performance

  • Prevent fraudulent transactions and enhance security

  • Comply with legal obligations

We do not sell or rent your personal information to third parties.

3. Payment Information

All payments are processed through secure third-party payment gateways. We do not store your debit/credit card details, CVV, or net banking credentials on our servers.

4. Sharing of Information

We may share your information only with trusted third parties such as:

  • Shipping and logistics partners (for delivery)

  • Payment gateway providers (for transaction processing)

  • IT and website service providers

  • Government or regulatory authorities if required by law

All such parties are obligated to keep your information confidential.

5. Cookies & Tracking Technologies

Our website uses cookies to:

  • Enhance user experience

  • Remember preferences

  • Analyze website traffic

  • Provide personalized content

You can disable cookies through your browser settings, but some features of the website may not function properly.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, misuse, loss, or disclosure.

However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

8. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your data (subject to legal requirements)

  • Opt out of promotional communications

To exercise these rights, contact us using the details below.

9. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

11. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with the updated date.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Trade Name: lyramart.shop
Managed By: Kamal Nalwaya

Email: lyramartshop@gmail.com
Phone: +91 7024730884

Address:
C/O Mallya Nalwaya
Gram Chhapari, Chhapari Kalldevi
Jhabua, Madhya Pradesh – 457661
India